75/ 100
C
OverallD67/100
Hairstory New Wash Rich Cleansing & Conditioning Cream

Hairstory · Conditioner

Hairstory New Wash Rich Cleansing & Conditioning Cream

C · Moderate

Lower PFAS concern for a rinse-off hair cream, but brand provides no transparency.

Verdict: BuyRinse-off cream with no established hazards; low PFAS risk typical for category. Brand transparency is weak but product safety record is clean.

Hairstory New Wash is a rinse-off cleansing cream with no known PFAS-triggering chemistry (no water resistance, nonstick, or stain-resistance functions). The brand does not publicly disclose PFAS avoidance or testing.

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Material

aqueous cleansing cream (emulsion base)

Brand disclosure

Brand is silent on PFAS

Lab data

No public lab test

Why this grade

Category baseline

cosmetics is a category where PFAS exposure is more common.

Hurts the grade

No PFAS disclosure

No public statement about PFAS in this product.

Hurts the grade

Safe base material

Made from a material with no inherent PFAS use (ceramic, mineral, or natural fiber).

Helps the grade

The full breakdown

What it's made of and why it matters

Hairstory New Wash is a water-based emulsion cleansing cream formulated as a leave-in alternative to traditional shampoo. The aqueous cream base means no volatile silicones or heavy oils that concentrate on the scalp; surfactants and conditioning agents are rinsed away during use. As a rinse-off product, residual concentrations of potential irritants or additives are minimal compared to leave-in treatments.

The brand's record and disclosure

Hairstory has not published detailed ingredient sourcing, supplier transparency, or third-party safety certifications on this product. The brand does not disclose PFAS testing or mitigation strategies, which is consistent with limited transparency across mid-market hair brands. No major recalls or regulatory actions are on record for this specific product as of available public information.

How it compares in its category

This sits in the premium rinse-off conditioner space. Comparable products (SheaMoisture, Cantu, professional salon brands) similarly lack comprehensive hazard disclosure but are not differentiated by safety. The main trade-off is price and marketing positioning rather than measurable safety advantage or risk over mainstream alternatives.

If you buy it

Use as directed: apply, massage scalp and hair, rinse thoroughly with water. No heat exposure during use; no special storage risk beyond standard cool, dry conditions. Discontinue if scalp irritation or allergic reaction occurs. Replace when product consistency changes or contamination is visible. One container typically lasts 2-4 weeks depending on hair length and frequency.

Beyond PFAS: other things we checked

Established hazard classes for this product type, assessed from public information. These never change the PFAS grade; a Likely flag caps the Verdict at “Buy with care.”

Possible

Fragrance allergens and undisclosed fragrance components

Product lists 'fragrance' as an ingredient without component breakdown. Fragrance mixes can contain allergens and sensitizers not itemized on label; rinse-off exposure is lower risk than leave-in products, but scalp contact is prolonged during application.

None known

Formaldehyde-releasing preservatives

No public evidence that this product uses formaldehyde releasers (DMDM hydantoin, imidazolidinyl urea, diazolidinyl urea). Hairstory does not disclose preservative system, so absence cannot be confirmed without ingredient analysis.

None known

Heavy metals in colorants or mineral additives

The product is marketed as a cleansing cream without color claim. No mineral pigments or iron oxides are visible in disclosed ingredients. No recalls or testing reports indicate metal contamination.

Possible

Scalp irritation or sensitization from surfactants or conditioning agents

Surfactant strength and cationic conditioner concentration are not disclosed. Individual sensitivity varies; any cleansing product can irritate compromised or reactive scalp skin. Rinse-off format limits sustained contact compared to leave-in treatments.

None known

Microplastics from synthetic polymers

No visible evidence of polyethylene beads or plastic microbeads in ingredient disclosure. Synthetic conditioning polymers (acrylates, silicones) do not shed as microplastics in rinse-off creams; they dissolve or degrade in water.

What we don’t know

This grade is a model-based estimate from public materials, coatings, and brand disclosure at 72% confidence. It is not a lab result.

No independent PFAS lab test is on record for this exact product. A lab test could move the score in either direction.

The brand has not made a specific, verifiable PFAS-free statement, so part of this score reflects that missing disclosure rather than a confirmed material.

Formulations and coatings change between production runs. Always check the current label before buying.

More conditioner grades

How we score: every product runs through the same public 0–100 rubric based on materials, coatings, brand disclosure, lab findings, and recalls. See the full methodology → Spotted a mistake? Report an error.